Schedule Your First Appointment

Before scheduling, please visit the Insurance page to make sure that Dr. Wells is contracted with your insurance, or to review our out-of-pocket billing policies. 

We strongly recommend that you call your insurance and make sure your specific plan has naturopathic benefits. There is a difference between your doctor being in-network (has a contract with the insurance company) and your plan having naturopathic benefits (your insurance company will pay for a naturopath’s services). If you have an insurance your doctor is not in-network with, or find out that you do not have naturopathic benefits, you will be able to pay for your visit out-of-pocket.

You can schedule your first visit online or by giving us a call at 206-632-2154. We will need your insurance information at the time you schedule. Appointments requested online are considered ‘pending’ until approved by our staff.

After Scheduling

You will receive an email when you schedule your appointment with an invitation to join our patient portal through Charm. Once you’ve registered your portal, all of the new patient forms we require are available as questionnaires which can be completed online. Please complete the online forms as soon as possible. Patients who have scheduled online will also need to add a Visa or Mastercard on file. To do so, click the small card icon at the top right hand corner of your main portal screen.

If you have any difficulties, please call our office for assistance.

Appointments & paperwork

You first appointment will last 45-60 minutes and will be in the office. Telehealth appointments are available after your first visit. You can expect an in-depth discussion about your health history and healthcare needs. It is helpful if you bring along copies of previous lab results, vaccination records, and a complete list of medications and supplements that you are taking. If you don’t have access to this information, we can request them when you come in for your appointment. Subsequent appointments will range anywhere from 15 minutes to an hour.

Be sure to bring your insurance card with you to your appointment. Please check our Insurance page for more information about billing and other policies.

Please note that our office is fragrance-free in order to keep the environment safe and comfortable for all of our patients. Please refrain from wearing perfumes, scented lotions, after shaves and hair products.